If a player decides to exclude himself temporarily, and a balance is kept in the account, the funds will only be available to the player once the exclusion has ended. If the account is blocked due to fraud, and the account has a remaining balance, refunds will be issued on deposits made as winnings will be forfeited by a player who violates the terms of use and/or the bonus policy. Prior closing an account, WE ensure that all funds have been withdrawn. Responsible Gambling - Term 4.6 states: 'To recover funds from dormant or closed accounts, player can log in at any time and request withdrawal of any funds present in the account. Such fee being the higher of: (a) ten (10) percent of the then current balance of the account or (b) GBP 5, until the balance of the account reaches zero.' Below we highlight the terms that players should be aware of when playing with Aspire Global run properties.ĭormancy Term - Term 4.5.1 states: 'Starting 1 October 2016, if you are a UK resident and you have not logged in to your Player Account for six (6) consecutive months, then your Player Account will be considered as 'dormant account' and We will charge a monthly maintenance fee that will be deducted from the balance of your account.

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